Privacy Policy (Compliant with Thailand's Personal Data Protection Act – PDPA)

Privacy Policy
This Privacy Policy (“Policy”) is issued by the Thai Public Broadcasting Service (Thai PBS) as the data controller of personal data collected through the website www.VIPA.me (the “Website”). Thai PBS recognizes the importance of safeguarding personal data and is committed to processing such data in strict compliance with the Personal Data Protection Act B.E. 2562 (2019) and any applicable laws.
By accessing or using the Website, you acknowledge that you have read, understood, and agreed to the terms set forth herein.
Scope and Purpose of Data Collection
This Policy governs all processing activities related to personal data that Thai PBS may collect, use, disclose, or store in connection with your visit to or use of this Website.
Personal data may be collected when you register or submit inquiries through the Website. Such data may include, but is not limited to:
  • Full Name
  • Age
  • Gender
  • Residential Address
  • Telephone Number
  • Email Address
The collection of such data is limited to what is necessary for the performance of Thai PBS’s functions and the provision of its online services, including user account registration, content recommendations, communications, and service-related operations.
Legal Basis for Processing
Thai PBS processes your personal data on one or more of the following legal bases:
  • Consent: You have given explicit consent for specific purposes.
  • Legal obligation: Processing is necessary to comply with applicable laws or regulatory requirements.
  • Contractual necessity: Data is required for the performance of a contract or pre-contractual procedures.
  • Legitimate interest: Processing is necessary for Thai PBS’s legitimate interests and does not override your fundamental rights and freedoms.
Disclosure of Personal Data
Thai PBS shall not disclose, sell, or transfer your personal data to any third party without your prior written consent, except in the following circumstances:
  • Where the disclosure is required by law or lawful order of a government authority.
  • Where necessary to fulfill the purpose for which the data was collected, and only to authorized personnel of Thai PBS who are under confidentiality obligations.
  • Where Thai PBS engages third-party service providers for system development, maintenance, or service delivery, such providers shall be contractually obligated to maintain strict data confidentiality and comply with PDPA and other relevant laws.
Rights of Data Subjects
Under the PDPA, you have the following rights regarding your personal data:
  • Right to Access: You may request access to or obtain a copy of your personal data.
  • Right to Rectification: You may request correction of inaccurate or incomplete data.
  • Right to Erasure: You may request the deletion or anonymization of your personal data.
  • Right to Data Portability: You may request a structured, machine-readable format of your personal data.
  • Right to Object: You may object to the processing of your data under certain circumstances.
  • Right to Withdraw Consent: You may withdraw your consent at any time, without affecting prior processing.
To exercise your rights, please contact us using the contact information provided in Section 9.
Security Measures
Thai PBS implements appropriate technical and organizational measures to protect personal data from unauthorized access, disclosure, alteration, or destruction. These measures include, but are not limited to, data encryption, access controls, system monitoring, and secure data storage practices in accordance with industry standards and legal requirements.
Use of Cookies and Tracking Technologies
Cookies may be used to enhance your experience on the Website. A cookie is a small text file stored on your device to help recognize you and your preferences during subsequent visits. Thai PBS may use cookies to:
  • Authenticate users and maintain secure sessions
  • Monitor and analyze user behavior for service improvements
  • Ensure compliance with user requests and operational security
You may manage or disable cookies via your browser settings. However, doing so may limit the functionality of certain Website features.
Limitation of Liability
Users are solely responsible for maintaining the confidentiality of their account credentials. Thai PBS shall not be held liable for any damages or losses resulting from unauthorized access, breach of security, or any action undertaken by users or third parties unless such damages are directly attributable to gross negligence or willful misconduct by Thai PBS.
Amendments to the Policy
Thai PBS reserves the right to revise, amend, or update this Policy at any time to ensure compliance with applicable data protection laws. Any changes shall be published on this Website. Continued use of the Website following such amendments shall constitute acceptance of the updated Policy.
Contact Information
For inquiries, complaints, or requests concerning this Policy or the exercise of your rights under the PDPA, please contact:
Tel: +66 (0) 2790 2703 and +66 (0) 2790 2767
Business Hours: Monday – Friday, 09:00 – 18:00
(Except public holidays)